Hazel Hawley's hands move with a practiced grace, each motion honed over years of dedicated work. She finds solace in the rhythmic repetition, her focus unwavering as she brings dull metal to a gleaming shine. The intricate patterns woven into the carriage seats are familiar friends, each imperfection known and meticulously addressed. There's a quiet satisfaction in seeing a passenger smile as they settle into a spotless seat, a testament to her dedication to creating a comfortable journey. Though often unseen, Hazel's work is integral, ensuring that every traveler embarks on their adventure with a sense of anticipation and ease.