Lavinia Lacey has always been a firm believer in getting things done right the first time. Growing up surrounded by intricate clockwork mechanisms, she developed an innate understanding of how things worked and a deep satisfaction in meticulously maintaining them. This passion for precision led her to a career where she could utilize her skills to ensure the smooth running of complex systems. Her dedication to detail and unwavering patience have earned her the respect of colleagues and tenants alike. She takes pride in finding practical solutions to everyday challenges, always striving to create an environment where everyone feels heard and supported. While she might not be one for flashy gestures, Lavinia's quiet competence and commitment to excellence speak volumes about her character. Outside of work, Lavinia cherishes time spent with her family – Rowan, her husband of many years, and their four sons: Caspian, Ezra, and Kai.